Inspiring Client Confidence.

Every day,

every client,

every account,

we deliver service that

earns our clients' trust,

makes their lives easier

and generates more revenue.

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- years and Counting.

Clients come to us because we deliver recovery rates well above the industry average.

They stay because of the confidence they have in our people, process and performance .

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We are Healthcare.

Our team

of talented collection specialists

has served more than

10,000 medical and dental clients,

one million-plus

paid-in-full accounts

and protected countless patient relationships.

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Welcome to First Federal Credit Control

FFCC is one of the nation’s leading collection agencies serving healthcare and commercial clients. Our team of talented collection specialists; smart collections approach; and customized service combine to provide clients with maximum recovery results with minimum concerns. Simply, FFCC is what a collection agency experience is supposed to be.

Philosophy

We bring a unique attitude and approach to the collection business: Every FFCC team member is moving in one direction – towards client, company and personal success. Our specialists know that they are an extension of your company and always have your interests as their top priority.

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Services

Every company faces the challenge of recovering revenue from customers that have been unable to meet their debt obligations. Fortunately, with the right collection partner, companies can recover more revenue, become more profitable while continuing to protect their valuable customer relationships.

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Healthcare

Healthcare collections are different than any other type of collection. Healthcare debtors are patients that have long-term relationships with our medical and dental clients – relationships that may not end with an unpaid debt. Rather, these relationships are often long lasting and provide practices revenue over time.

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Technology

Technology continues to change the way every business operates, including collection agencies. We continuously invest in new technologies that enhance our ability to recover revenue and keep us on the cutting-edge throughout the entire collections process.

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