Industries Served

Medical - Healthcare - Hospital

Well-versed in medical debt collections

Expert Medical Debt Collection for Healthcare Practitioners

We Are the HIPAA-Compliant Medical Collection Agency With Excellent Recovery Rates for Outstanding Medical Bills.

Medical Debt Collection

If you’re a medical practitioner who has multiple patients with outstanding medical bills, it’s time to hire medical debt collection experts.

It can sometimes be forgotten that a medical practice is a business that relies on a regular income to remain operational. As rewarding as being a healthcare practitioner may be, it can be frustrating when patients avoid paying their bills once you have treated them.

Similar to any other business, if you provide a service and issue a bill, that bill should be paid promptly. Unfortunately, healthcare is a service that is sometimes needed in an emergency, and payment can be an afterthought. 

Medical debt is one of the most common forms of debt in the US. Even though most Americans have medical insurance, around 11 million of them are more than $2,000 in medical debt. But how can medical practices keep their doors open for patients if they’re not receiving payment for their services? 

Healthcare professionals we work with include, but are not limited to:

  • Medical Billing Companies
  • Radiology
  • Orthopedics
  • Pediatrics
  • OB/GYN
  • Urgent Care
  • Gastroenterology
  • Ophthalmology
  • Urology
  • Neurology
  • Family Practice
  • Surgery Centers
  • Ambulance Companies
  • Mental Health Counseling

Although it can seem like a drastic measure, hiring a professional medical debt collection agency is the most effective way to recover unpaid medical fees. Get in touch with our medical collections team to find out how we can help. 

When Do You Need Medical Debt Recovery

Sometimes it’s understandable why medical bills don’t get paid. Many patients may have urgently needed your expert health care and now they’re struggling to pay the bills. Or perhaps they didn’t realize their treatment wouldn’t be covered by their health insurance. 

Either way, someone needs to reimburse you for your services and resources. It can become a very stressful and uncomfortable situation when your patients’ medical debt builds up. For medical practitioners, taking time out of your busy schedule to chase payments is not an option. 

But when do you decide that it’s time to get professional help with medical bill collection? Here are some signs that you need help from our medical collection specialists.

Benefits of Medical Debt Recovery Specialists

We understand that medical accounts are completely different from any other consumer debt. We also know that every medical billing office or central billing office conducts itself uniquely. Many benefits come from using a debt collector who specializes in medical accounts.

Compliant Documentation

As a medical professional, you are well aware of the importance of proper documentation and recording. Have you documented the many times you have tried to contact your patient to request payment? Did you do so in a compliant manner?

Handing over the complicated task of tracking down and contacting your patient to us, we ensure everything is recorded by the book. We are HIPAA compliant and ensure any information about your patient is secure and used legally.

Preserve Your Patient Relationship

As a medical professional, your goal is to care for your patient which results in a trusting relationship. Unfortunately, this relationship can change when the doctor’s patient doesn’t pay their medical bills. It’s difficult to know how to handle this situation without letting it affect any interactions in the future. 

We handle every medical practitioner/patient case with total empathy and discretion to protect that important bond. Hiring a medical debt collection agency keeps things impartial and keeps this uncomfortable situation separate. 

More Efficient Use of Staff Time

Medical practice staff have enough important tasks to fill their day without having to chase payments from patients. Their roles within the practice are vital for smooth operations and providing excellent patient care and service. They are hired and paid to conduct a certain role within the practice, not to collect medical debts.

Leave the debt collection to our expert team who will recover the funds in less time. Patients are more likely to pay if they receive contact from a doctors collection agency compared to being asked by your medical staff.

Avoid Past Due Accounts

In a busy medical practice with many patients, it can be easy for accounts to go unpaid and past due. Patients changing their address, changing staff, updating the record system, and an increase in the number of patients can all cause late payments to go unnoticed. 

Hiring the help of a medical debt collection agency is one of the easiest ways to prevent unpaid medical bills from building up. We will flag the late payments and quickly follow them up before they become a problem.

Exceptional Recovery Rates for Medical Practitioners

With an average of $20 million recovered per year, you can trust FFCC to collect what you are owed. We have an excellent recovery rate of 42% which reduces the likelihood of having to take legal action to get your money back.

We use the latest technology to source patient information, then contact them directly through phone, and mail and we report to all three major credit bureaus.

We will even take on previously failed accounts attempted by other agencies. Our 18.1% success rate is achieved by going the extra mile and calling upon decades of experience collecting medical debts to achieve success.

We always handle medical debt collections with the utmost care and professionalism. We understand the sensitivity of relationships between healthcare givers and patients. Our experienced medical collections team does everything they can to avoid confrontations or upset.

Our medical debt collection methods are always HIPAA compliant to protect patient medical information and personal data. We always follow state and federal laws such as the Fair Debt Collection Practices Act (FDCPA).

Our team works together with our patient and their insurance company to find a solution. We document and record every step of our process and report it on your personal FFCC portal which you can log in to and track at any time.

HIPAA Compliant Debt Collection

When Do You Need Medical Debt Recovery

Sometimes it’s understandable why medical bills don’t get paid. Many patients may have urgently needed your expert health care and now they’re struggling to pay the bills. Or perhaps they didn’t realize their treatment wouldn’t be covered by their health insurance. 

Either way, someone needs to reimburse you for your services and resources. It can become a very stressful and uncomfortable situation when your patients’ medical debt builds up. For medical practitioners, taking time out of your busy schedule to chase payments is not an option. 

But when do you decide that it’s time to get professional help with medical bill collection? Here are some signs that you need help from our medical collection specialists.

The Leading Debt Collection Agency

FFCC has led the industry for more than 50 years, surpassing the medical collection competition’s success rate. We pride ourselves on revolutionizing what a collection agency experience is supposed to be. 

With over 10,000 medical and dental clients across the country, we know the healthcare industry inside-out and make a point to meet or exceed industry standards at all times.

Not only are we experienced in working with patients, but we are also experts in the other factors involved in medical debt collection, such as ever-changing governmental regulations and private insurance companies.

We are part of a network of over 4,000 collection specialists as part of the Association of Credit and Collection Professionals (ACA International). We know that Medicare and Medicaid frequently update regulations on reimbursement requirements and are vigilant about keeping up with the speed of bureaucracy. 

Our clients trust us to handle their debt recovery due to our excellent track record and high recovery rate of 42%. Read our client testimonials to see what they have to say about us. 

Medical Debt Recovery Pricing

There will be no upfront charge for our medical debt collection services. We only succeed when you do which means we will only charge a fee for our services upon recovery of medical debts.

You don’t have to worry about hidden fees or contract small print. We are completely transparent with our pricing from the start so you won’t get any surprises.

Keep track of your recovered payments on your personal FFCC portal. We remit all collected funds to you at the end of every month so you never have to wait. Contact us for more information on medical debt collection pricing.

Start Recovering Medical Debts Today

Don’t delay medical debt collection any further and receive what you’re owed for your services. You can trust FFCC to recover medical debts from your patients with empathy and privacy to protect your doctor-patient ethics. 

Our medical debt collectors look forward to handling this stressful situation so you can get back to treating your patients and running your practice.