We understand that medical accounts are completely different from any other consumer debt. We also know that every medical billing office or central billing office conducts itself uniquely. Many benefits come from using a debt collector who specializes in medical accounts.

Compliant Documentation

As a medical professional, you are well aware of the importance of proper documentation and recording. Have you documented the many times you have tried to contact your patient to request payment? Did you do so in a compliant manner?

Handing over the complicated task of tracking down and contacting your patient to us, we ensure everything is recorded by the book. We are HIPAA compliant and ensure any information about your patient is secure and used legally.

Preserve Your Patient Relationship

As a medical professional, your goal is to care for your patient which results in a trusting relationship. Unfortunately, this relationship can change when the doctor’s patient doesn’t pay their medical bills. It’s difficult to know how to handle this situation without letting it affect any interactions in the future. 

We handle every medical practitioner/patient case with total empathy and discretion to protect that important bond. Hiring a medical debt collection agency keeps things impartial and keeps this uncomfortable situation separate. 

More Efficient Use of Staff Time

Medical practice staff have enough important tasks to fill their day without having to chase payments from patients. Their roles within the practice are vital for smooth operations and providing excellent patient care and service. They are hired and paid to conduct a certain role within the practice, not to collect medical debts.

Leave the debt collection to our expert team who will recover the funds in less time. Patients are more likely to pay if they receive contact from a doctors collection agency compared to being asked by your medical staff.

Avoid Past Due Accounts

In a busy medical practice with many patients, it can be easy for accounts to go unpaid and past due. Patients changing their address, changing staff, updating the record system, and an increase in the number of patients can all cause late payments to go unnoticed. 

Hiring the help of a medical debt collection agency is one of the easiest ways to prevent unpaid medical bills from building up. We will flag the late payments and quickly follow them up before they become a problem.