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About Us
FFCC a Unique Debt Collection Agency
Quality service to every client
For more than 50 years, FFCC has led the industry, surpassing the competition’s success rate.
As a unique debt collection agency, our team of flexible, talented, and professional debt recovery specialists strives to deliver quality service to every client. There are no upfront costs or hidden fees, and we provide a seamless process that you can feel confident about at every step.
Using advanced technology and our powerful database, we can achieve higher rates of recovery on your delinquencies. We offer an online portal that you can access anytime to monitor every stage of the process. Additionally, our online payment system makes it easier for your customers to settle their accounts.
A Debt Collection Agency that Delivers
We know we only succeed when you do, and that means delivering results. As a team, we pride ourselves on delivering exemplary customer service and providing the support you need to get results.
FFCC a Unique Debt Collection Agency
We adopted a unique approach to debt recovery. Every team member moves in one direction to serve our clients, our company and achieve personal success.
All of our debt recovery specialists embrace their roles as extensions of your company with your best interests at heart. They work closely with your team to build trust and ensure you remain comfortable every step of the way. We also work with your patients to reach optimal outcomes for everyone, collecting unpaid obligations from them without compromising their relationships with you.
It’s not just about numbers for us; we want you to feel confident about our work and trust our process. We know you need to sustain relationships with your patients, and our clients need us to go above and beyond.
The Proof is in our Numbers
- More than 10,000 businesses are FFCC clients.
- The average staff tenure is 15 years.
- Our average annual recovery is $20 million!
- [With a correct phone number and address, we have a 42% recovery rate, plus an 18.1% success rate for previously failed accounts!]
As part of the Association of Credit and Collection Professionals (ACA International), our talented team is part of a network of more than 4,000 collection specialists across the United States. Our clients trust us to handle their debt recovery needs thanks to our track record, serving approximately one million in-network credit grantors.
We are also members of the American Collectors Association (ACA) and Ohio Receivables Management Association (ORMA).
Testimonials
Our Clients Offer Praise
Revolutionizing What A Collection Agency Experience Is Supposed To Be
- First Federal Credit Control
- 24700 Chagrin Blvd, Suite 205
- Cleveland, Ohio, 44122-5662