When it comes to utilities collection, FFCC collects debt using a non-confrontational approach. We also ensure that we’re always in compliance with all laws and regulations, including the Fair Debt Collection Practices Act (FDCPA). We’re members of the American Collectors Association (ACA), as well as the Ohio Receivables Management Association (ORMA).
FFCC will always work hard to keep client-customer relationships in good standing. Our team members are diplomatic, empathetic, and patient. This ensures that the debt recovery process goes smoothly and is resolved without negative consequences or reactions.