Collection Agency for Atlanta

Credit reporting to all three major bureaus

No up-front fees, we don’t get paid unless you get paid

High success rate on second placement accounts that other agencies failed to collect on

A nationwide network of attorneys

Call Us: (866)418-4111

First Federal Credit Control (FFCC) has been helping businesses in the Atlanta area collect on unpaid balances since 1970. Our experienced staff has an average tenure of 18 years and is highly trained in all aspects of debt collections.

The FFCC Process

At First Federal Credit Control we understand the importance of using a non-confrontational approach when collecting debt. We have a proven method used by our Atlanta debt recovery specialists that is focused on getting you the money you deserve while conserving your relationship with your customer. Our team of skilled specialists always strive to deliver the highest quality of service to every client that trusts us with their debt collection needs. We take a personalized approach depending on what industry sector we are working with and our team works collaboratively with your customer to find the best solution for them, and for you.  

Some of our strategies include an online payment portal, which helps your customer manage their payments easier. We also document and record every step of the way so we can send you a detailed report on a personal FFCC portal that you can access and track at any time. Sometimes when a customer is unable to make consistent payments, they fall off the grid and are difficult to find. We can help. We have a proven system that helps us locate and communicate with your customer to ensure you get paid. With FFCC, you never need to be concerned about hidden fees. You won’t get any surprise billing and there will be no upfront charge for our services. We will only charge a fee upon recovery of debts.

Should I Hire a Debt Collection Agency in Atlanta, Georgia?

If you own and run business in the Atlanta region, you may sometimes find yourself struggling to get customers to pay their invoices in full and on time. With inflation and other extenuating circumstances, paying bills outside of regular monthly expenses can put a wrench in a family’s budget. Especially if it’s an unexpected expense such as a medical or repair bill. Not everyone has the benefit of creating a cushion for these unexpected expenses, so when the bill arrives, unexpected or unfixed expenses are often the first to go to the bottom of the pile of more pressing expenses such as the electric bill, water bill, or groceries. 

When you’re struggling to get customers or clients to pay their invoices, including commercial debt from other businesses, you may wonder whether it’s time to hire a debt collection agency. Some business owners worry that hiring a debt collection agency might have a negative impact on their reputation or relationship with customers and businesses they work with, but choosing to hire a debt collection agency will not hinder your profits or tarnish your reputation. In fact, it’s quite the opposite. 

If you searched online for “debt collection services near me” and landed on our website, you’ve come to the right place. First Federal Credit Control helps Atlanta businesses collect debt from their customers. We are able to use tactics that are non-confrontational such as active listening and compassionate guidance that helps people devise a plan to pay off their debt while taking into consideration their overall budget. These particular strategies ensure that your business receives what it is owed, in a timely fashion, without sacrificing a return client or good relationship with another business. 

One tactic worth exploring in debt collection is retrieving smaller debts from individuals and businesses. Smaller debts are often easier to collect in a shorter amount of time, which helps keep your business in the black while helping customers keep within their overall budget. It’s important though that if you’re looking to outsource your accounts receivable work, that you do careful research to find an Atlanta debt collection agency that will meld well with your brand. 

Some things to consider when searching for a debt collection agency in Atlanta, Georgia may include:

  • Experience – you want to hire an agency that has experience with collecting debt within your specific industry. This is because various industries such as utility companies, government entities, or healthcare companies have ever-changing rules and regulations required to stay in compliance.  
  • Knowledge – It’s important you work with a debt collection agency that only hires skilled representatives. 
  • Compassion – Many people who aren’t paying their invoices on time are struggling financially. That’s why you want to hire a collection agency that understands the complexities involved with debt collection. You want someone who will be sensitive to the relationship you have established with your customers so they are able to uphold it, and an agency that will act as an extension of your company.    

Overall, you want to work with a debt collection agency that has a unique approach to collections. One that  is designed to benefit you and your customers. Hiring an agency that has team members who work well together will help your company achieve success. You should seek out a debt collection agency that will work closely with you to establish your goals and needs and get a feel for your overall brand. That way, they are able to work as an extension of your company and help you maintain healthy relationships with your customers while still getting you the money that is owed to you. 

Industries Served

Some of the industries we serve include, but aren’t limited to:

At FFCC, we are proud to offer our services to Atlanta businesses in a wide range of industries including but not limited to: 

  • Auto loans
  • Pest control
  • Lawn care
  • Wholesale food distributors 
  • Alarm companies 
  • HVAC companies 
  • Emergency restoration services
  • Construction companies
  • Roofing companies 
  • Private schools
  • Veterinarians 
  • Property management companies
  • Healthcare

Debt Recovery in Atlanta, Georgia

There are reportedly more than 160,000 businesses in Atlanta, Georgia – many of which are small businesses owned and run by individuals and families who live in the Atlanta area. Atlanta is the most populous city in Georgia and home to many diverse attractions such as The World of Coca-Cola, Centennial Olympic Park, and The Georgia Aquarium

If you’re in need of a trusted and professional debt collection agency in the Atlanta region, contact FFCC today at (800) 486-5500 or fill out our online form.