Collection Agency in Charlotte, North Carolina

First Federal Credit Control has been helping clients in the Charlotte region for more than 50 years with all of their debt collection needs. Our clients’ satisfaction is always our top priority, which is why our experienced debt recovery specialists strive to deliver the highest quality of service to every client that trusts us with their debt collection needs. 

Charlotte is the most populous city in North Carolina and known as a commercial hub. Residents and visitors alike flock to the city of Charlotte for its modern aesthetic. The city offers a popular social scene, beautiful parks, multiple outdoor venues, and a highly-ranked school system. There are at least 850 foreign companies in Charlotte and eight Fortune 500 corporate headquarters. Charlotte is also the third fastest growing city in the U.S. and U.S. News & World Report has dubbed Charlotte one of the best places to live in the United States. In their 150 best places to live report, Charlotte ranked 14 overall. Known as the ‘Queen City,” Charlotte is considered a darling of the South. It offers residents a low cost of living, beautiful weather with mild temperatures, mountain views, and the ocean within just a few hours drive. The city also boasts an up-and-coming food scene with dining options such as Fin & Fino, The Fig Tree Restaurant, and Alexander Michael’s. 

Uptown Charlotte is home to the Levine Museum of the New South, which offers visitors educational information focused on life in North Carolina following the American Civil War. While the location at 200 E. 7th Street is now closed, visitors can visit Levine Museum of the New South. The museum offers Family Day celebrations, pop-up exhibits, and many programs the entire family is sure to enjoy. The museum also includes temporary and permanent exhibits that highlight a range of southern topics. If you can’t physically make a trip to the museum, why not take a group virtual interactive exhibit tour Tuesdays through Thursdays and learn about the history of the city. 

Charlotte is just 20 miles from Lake Norman. Lake Norman is the largest man-made body of freshwater in the State of North Carolina and offers visitors 520 miles of shoreline. Visitors from all over the world visit Lake Norman for its many activities. Guests can fish, paddle board, explore the historic main streets filled with boutiques and restaurants, or enjoy time on the beach. With boat rentals, hiking, shopping, historic sites, breweries, various annual and holiday events – the entire family is sure to enjoy a day at the lake. 

The Nascar Hall of Fame brings Nascar fans from all over the world to Charlotte. The venue has a museum that honors the history of Nascar with various exhibits that highlight race cars and other Nascar memorabilia. Visitors can enhance their visit with a behind-the-scenes look at the Hall with a team of experienced tour guides. Hall storytellers take guests through the building to explore Nascar’s history and heritage while also detailing cars that are on display and sharing personal stories behind the various artifacts. The Nascar Hall of Fame’s new Great Hall exhibit features eight race cars from Chevrolet. Campers from grades kindergarten through ninth grade come from around the U.S. to attend camp at The Nascar Hall of Fame where they get to spark their creativity through music and art while also interacting with special guests, learning through interactive STREAM learning, and participating in crafts, physical challenges, and experiments. Visitors at the Nascar Hall of Fame can also attend interactive exhibits, have a bite at the Pit Stop Cafe, or visit the Gear Shop. 

Charlotte, NC Collection Agency 

We understand that you have worked hard to build and establish a good relationship with your clients. The last thing you want to do is destroy that relationship due to a financial debt. That’s where we come in. Our unique approach to collections is designed to benefit both our clients and their customers. All of our team members work together to help your company achieve success. We work closely with clients to establish their goals and needs and get a feel for their overall brand. That way we are able to work as an extension of their company. 

We take our role seriously and will work with you and your team one-on-one to ensure you understand the process every step of the way. First Federal Credit Control seeks to always reach optimal outcomes for both you and your customers.  

Life can be complicated, especially when a patient or customer has an unexpected injury or sickness. Unexpected bills can make it difficult to manage a budget and pay bills on time. We can collect unpaid obligations from your customers without compromising their relationship with you. First Federal Credit Control has been doing just that for the last 50 years. Because we are well established in Charlotte, we have solid relationships with many different industries in the region. We’ve also developed the best recovery rates in the industry. 

If you’ve been searching for a “collection agency near me,” you’ve come to the right place. We make debt recovery easy for everyone involved. By using advanced technology, we are able to achieve a higher rate of recovery on your company’s delinquencies. We offer an online portal where your customers can easily settle their accounts. Transparency is important to us, so we have an online client portal as well where you can access and monitor every stage of the process. 

What Can a Collection Agency Do For a Company?

Collecting delinquent or outstanding debt from customers can be a sensitive subject. Hiring an experienced collection agency can help relieve you of the stress and ensure you still get the money you are owed. First Federal Credit Control always works as a third-party extension for its clients. We help to build positive relationships with our clients’ customers and aim to put them on a path that will allow them to make consistent payments until their debt is paid in full. 

Some of the industries we serve include, but aren’t limited to:

Small Business Debt Collection 

For small businesses, every penny counts. Even a small amount of unpaid funds for a smaller business can put a wrench in your overall goals. It can halt production and upkeep of your facilities, or you may not even have enough funds to stay in business. Getting your customers to pay outstanding debts can be stressful and uncomfortable for you and your customer. The last thing you want to do is offend or lose a customer over a small amount of unpaid money. That’s why we are a collection agency for even small amounts. Having multiple lingering unpaid invoices can be devastating for a small business. Collecting multiple small amounts adds up quickly and can help keep your budget in the black. 

Our debt recovery specialists are skilled at what they do. They always deliver quality services to all of our Charlotte clients. Whenever they contact one of your customers, your relationship with that customer is top of mind. There are never any upfront costs or hidden fees, so you can feel confident when you work with First Federal Credit Control that you will get the money owed to you and your customers will be treated with compassion, fairness, and in a professional manner every step of the way. 

Contact us if you need debt collection for your small business. We are a small business debt collection agency and work with many different industries and professionals. More than 10,000 satisfied clients agree that our proven method of debt collection works. 

Debt Collection Agency Servicing Charlotte, North Carolina

If you live in the Charlotte region and are in need of a debt collection agency, First Federal Credit Control can help. We are a well-established debt collection agency that proudly services clients in Charlotte, NC. If you are in need of debt collection services or have searched for “debt collection agency near me,” you’ve come to the right place. Our team works with many different industries to ensure they get the money they deserve, without sacrificing the relationships they’ve worked so hard to build with their customers. 

Our skilled team is great at what they do, which means they can find your customers and when they do, you can rest assured they will be treated with the utmost dignity and respect. We make it easy for them to make consistent payments through our payment portal. FFCC also works hard to be transparent with our clients, so we make it easy for you to keep track of the process every step of the way. We only charge fees on the accounts that we have collected, so you never have to worry about hidden fees or upfront costs for services. We also remit all money collected for our clients at the end of each month, so you never have to wait to get paid. You can access your client portal at any time to check our progress and view payments and progress reports. 

About Us

First Federal Credit Control has built a solid foundation in the Charlotte region and across the U.S. Businesses across the country depend on us for all their debt collection needs. That’s because we have the necessary experience and skill required for the job. For over 50 years we have built a reputable base in the Charlotte region helping businesses and organizations collect unpaid debts. Our team of professional and experienced debt recovery specialists always strive to deliver the highest quality customer service to every client. They are also well versed in various industry rules and regulations and work vigantly to always stay in compliance.

FFCC prides itself on its unique and non-confrontational approach to debt collection. We understand the complexities and sensitivity required when contacting a customer about an unpaid debt. The last thing you want is to lose a customer due to an unpaid debt, which is why we always keep your relationship with your customer top of mind when contacting them. We use advanced technology, a powerful database, and a proven method of debt collection to achieve higher rates of recovery on our clients’ delinquencies. Because our approach is non-confrontational, you can rest easy knowing that we will treat your customer with compassion, understanding, and care. We will do everything we can to help your customer figure out an affordable payment plan so that you get the money owed to you in a timely manner. If you’re in the Charlotte region and in need of a trusted and professional debt collection agency, contact FFCC today at (800) 486-5500 or fill out our online form.